Welcome to the Glam Fairy Boutique!
LOUISIANA ONLINE BOUTIQUE OF THE YEAR 2019!! Our amazing customers voted us best online boutique in La in the 2019 Boutique Hub Awards!
We are so thrilled to also be Runner Up for Overall Best Boutique in Louisiana 2019!
It is my passion to bring you trendy fashion & accessories that will have you feeling beautiful!
Whether you are here to shop of just to browse, we appreciate you and are committed to excellent customer service. You are Loved, Valued & Appreciated.
We are your exclusive & authorized retailer for:
Makeup Junkie Bags
Judy Blue & KanCan denim
She & Sky & so many more designer brands
Caroline Hill Jewelry
The Jewelry Junkie
Shipping & Return Policy
Thank you for shopping Glam Fairy Boutique.
GLAM FAIRY SHIPPING POLICY:
All orders are processed and shipped within 72 hours. In some cases, shipping for Pre Orders and custom items could take longer.
• Glam Fairy Boutique is not responsible for delays with USPS shipping.
• Glam Fairy Boutique is not responsible for products lost or damaged in the mail. The Postal Service or UPS will be responsible once we ship the packages.
• Glam Fairy Boutique is not responsible for products marked 'Delivered' by the Post Office. You will need to check your local Post Office to obtain information regarding your package.
**If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 – 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.
GLAM FAIRY RETURN POLICY (Effective February 1, 2019)
For any questions or concerns, please email us at email@example.com.
Please do not message our social media channels regarding returns.
If you are unhappy with an item we will gladly accept returns under the conditions listed below:
Our policy is active for 14 days from the date your item ships. If 14 days have gone by since your ship date, unfortunately we cannot offer you a return. Please do not call or e-mail asking to make exceptions to our return policy. We do not make exceptions for any reason. Due to the extremely fast moving pace of our inventory we have a very strict return policy in place. Please understand that we are unable to bend the rules for anyone, as that would be unfair to other Glam Fairy Boutique shoppers.
ALL RETURNS ARE FOR STORE CREDIT ONLY.
We do not offer refunds of any kind!!
Purchases made after January 1, 2019 will receive a store credit issued to your account at the email address you used for purchase. You will receive an email from firstname.lastname@example.org
when your store credit has been issued.
You may NOT return sale/clearance items, jewelry, Erimish jewelry, PopSockets, any accessories such as Makeup Junkie Bags, sunglasses, scarves, belts, leg warmers, socks, leggings, pre-sale/pre-order, or personalized items. You may NOT return items in which you have used coupon savings of 20% or greater during the checkout process.
All Makeup Junkie Bags have a lifetime warranty that is offered by MUJ. Not Glam Fairy Boutique. If you have an issue wirh any MUJ bag merchandise, that will be handled by the Makeup Junkie Bag company and not GFB!
We will be happy to assist with a MUJ bag return or warranty issue and send you instructions on how to proceed.
The items listed above are FINAL SALE and we are unable to offer any returns whatsoever. This includes all LIVE SALE PUCHASES.
We have a special return policy in place for swimwear. Swimwear must have the hygienic liner in place to be eligible for return. Please try on swimwear with proper undergarments before you make the decision to keep the item! The 14 day policy does apply.
You may not return items that were purchased with a coupon code or store credit given as a contest or giveaway prize on any of our social media sites.
YOU MAY NOT RETURN ITEMS WITH COUPON CODE SAVINGS EQUAL TO OR GREATER THAN 20%. Coupon savings of 20% or higher will void any ability to return items. Please keep this in mind when shopping our website with coupon codes.
All merchandise must be returned unworn, unwashed, and with original tags attached (if applicable). If you return items that have make up, deodorant, or any other stains on them, they will not be accepted as a return and the items will be sent back to you at your expense.
Shoes must be returned in their original shoe box. NO EXCEPTIONS.
If you believe we have shipped the wrong color, size, wrong items, or defective merchandise you must contact us within 48 hours of receiving to resolve any issues.
Damages/Defects (this includes clothing, jewelry, shoes and swimwear) must be reported prior to wearing the garment.
Any damages or defects in Makeup Junkie Bags MUST be handled through the MUJ lifetime warranty.
In case of a defective item or an error on our part, you will need to return the item with all original tags attached. If the tags are not attached, then it is not returnable and will be rejected. You have 2 days (48 hours) from the day the order was received to report it as being damaged. We will not accept any items after this 2 day period to be returned if it is damaged.
Colors and patterns may very slightly depending on computer/phone screens. This does not qualify as a defect and buyer must pay return shipping.
If your return meets the above criteria, please ship your items along with the return form to:
Glam Fairy Boutique
3050 Knolin Drive
Bossier City, LA 71112
You are responsible for the shipping and handling of the returned item. Return shipping fees are non-refundable.
In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated.
Send your package back to us via the most economical shipping method of your choice.
It is very important that you ask for a tracking number when shipping your return. We are not responsible for any item(s) lost in the shipping process.
Please allow 10 business days for return processing.
If the order is returned past the 14 day limit or is not in compliance with return guidelines, the items will be sent back to you and a standard shipping charge will be applied, or we will hold non-returnable merchandise for 30 days. After 30 days, the items will be donated to charity.
We do not facilitate exchanges. We recommend placing a new order for any items you would like and sending back any return items to be processed for store credit.
Due to the nature of our business and fast moving merchandise, we are unable to accept returns past the 14 day mark listed above. We must adhere to the aforementioned return policy. If you have any questions regarding the return policy please email us at email@example.com
We are not able to process order cancellations or make changes to your order.
How to Return An Item:
If your item meets the return criteria, please locate your order confirmation, print & include with your return.
When we receive the item we will notify you via email with a return acceptance and steps to use your store credit. Store credit is not refundable.
A unreturnable item as stated above, or not as described by customer will be shipped back to the customer at the customer's expense.
Feel free to call us or email us at firstname.lastname@example.org
any time for assistance with a return!
Proud Member of The Boutique Hub
MEMBER OF BOSSIER CHAMBER OF COMMERCE
THANK YOU FOR VOTING!
We are thrilled to be voted Louisiana Online Boutique of the Year 2019!
You are LOVED!!
2019 LOUISIANA ONLINE BOUTIQUE OF THE YEAR! 2019
Thank you to our amazing customers for voting Glam Fairy Boutique LOUISIANA ONLINE BOUTIQUE OF THE YEAR 2019! We are honored to serve our state!